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Cancellation Policy

MILES CAR RENTAL LLC

Please be advised that a penalty of 20% will apply if you cancel your reservation or if you do not use the rental (No Show).

This penalty will also take effect in case the primary renter does not meet the following rental requirements at pick-up time:

Valid Driver’s License with an expedition date greater than a year, must be under the reservation holder’s name (International Driver’s Permit where requested).
Credit Card under the reservation holder’s name with sufficient funds to cover the guarantee deposit.
Passport
Flight Tickets (Round-trip).
Minimum Age: The reservation holder (Main Driver) and any additional drivers included on the rental must be at least 25 years old.
Some rental agencies allow underage drivers (Under 25) by accepting an underage surcharge which must be paid directly at the counter.

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ALAMO

If you cancel your reservation up to one (1) hour before the pickup time, a 20% penalty will be applied to the prepaid amount.
If you cancel within 60 minutes prior to the pickup time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If you cancel after the pickup date and time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If the reservation is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination's local date and time.

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AVIS

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

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BUDGET

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

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DOLLAR

If you cancel your reservation before the scheduled pickup date and time, a penalty of 20% will be applied to the prepaid amount.
If you do not use the reservation or fail to meet the rental requirements at the counter, a penalty of $65.00 USD will apply. If the prepaid amount is less than $65.00 USD, it will not be refunded.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our "Rental Requirements" section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination.

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ENTERPRISE

If you cancel your reservation up to one (1) hour before the pickup time, a 20% penalty will be applied to the prepaid amount.
If you cancel within 60 minutes prior to the pickup time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If you cancel after the pickup date and time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If the reservation is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination's local date and time.

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FOX RENT A CAR

In case you cancel, do not use the booking or do not meet the rental requirements at the counter, a penalty of 20% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the booking holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your booking.

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HERTZ

If you cancel your reservation before the scheduled pickup date and time, a penalty of 20% will be applied to the prepaid amount.
If you do not use the reservation or fail to meet the rental requirements at the counter, a penalty of $65.00 USD will apply. If the prepaid amount is less than $65.00 USD, it will not be refunded.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our "Rental Requirements" section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination.

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NATIONAL

If you cancel your reservation up to one (1) hour before the pickup time, a 20% penalty will be applied to the prepaid amount.
If you cancel within 60 minutes prior to the pickup time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If you cancel after the pickup date and time recorded in your reservation, a 100% penalty will be applied to the prepaid amount.
If the reservation is not used or the rental requirements are not meet at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination's local date and time.

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SIXT

1. In case you cancel your booking with an anticipation of more than 48 hours prior to the pick-up time registered on your reservation, a penalty of 20% will be applied over the prepaid value.

2. A penalty of USD 100.00 will be applied over the prepaid value if the booking is cancelled or modified within 48 hours or less prior to the pick-up time registered on the reservation. If the prepaid value is less than USD 100.00, a refund will not be granted.

3. If the booking is not used or if the rental requirements are not met at the counter, a penalty of 100% will be applied over the prepaid value.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than a year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our “Rental Requirements” section before finalizing your reservation.

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THRIFTY

If you cancel your reservation before the scheduled pickup date and time, a penalty of 20% will be applied to the prepaid amount.
If you do not use the reservation or fail to meet the rental requirements at the counter, a penalty of $65.00 USD will apply. If the prepaid amount is less than $65.00 USD, it will not be refunded.

Please be advised that the following rental requirements must be under the reservation holder’s name:

Credit card with sufficient funds to cover the deposit guarantee.
Valid driver’s license with an expedition date greater than 1 year | A digital driver’s license will not be accepted.
The main driver must be at least 25 years old.
Valid passport.
Roundtrip airline and/or cruise tickets.

For more information, please consult our "Rental Requirements" section before finalizing your reservation.

IMPORTANT NOTICE: Our cancellation policy is based on the destination.

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Regardless of the reason why the Booking is being cancelled, the corresponding cancellation policy will apply.

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