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Frequently Asked Questions
Customer Service
Monday - Friday: 5 AM - 11 PM EST Saturday: 7 AM - 5 PM EST Sunday: 7 AM - 5 PM EST
Monday - Friday: 5 AM - 11 PM EST Saturday: 7 AM - 5 PM EST Sunday: 7 AM - 5 PM EST
Valid Driver’s License (International Driver’s Permit where required) under the reservation holder’s name with an expedition date greater than a year.
The amount of the deposit may vary depending on the car category, rental agency and season. This value must be paid on the local currency of the country that you are traveling to.
The reservation holder must present at the counter a credit card under his/her name with sufficient funds to cover the amount of the deposit. The following credit cards are accepted: Visa, MasterCard, Diners, American Express and/or Discover
IMPORTANT: The rental requirements previously mentioned may vary depending on the country where the rental takes place.